Terms of Service

Who we are

Unaligned is run by Unaligned SA, Switzerland ("we"). Questions about these terms: [email protected], or @unaligned_support on Telegram.

The service

Unaligned gives access to AI models from several model makers, through a chat in the browser and through an HTTP API. Each model has a price per million input, output and cached tokens, listed on the pricing page. A request costs what its tokens cost at the prices shown when it runs. Prices and the list of models can change; a change never applies to a request already made.

Your account

• An account is a random account ID. There is no email, name or password.
• Keep your account ID safe: whoever has it can use your balance. We never have it, so we cannot recover a lost one, and the balance it holds is lost with it.
• You must be at least 18 years old, or the age of majority where you live, to use the service.

Payments

• The service is prepaid: you add credits to a balance, in USD, and every request is taken from it. There is no subscription and nothing is charged automatically.
• Top-ups are paid in cryptocurrency (Monero, Bitcoin, Litecoin, Ethereum, Solana, Tether, USD Coin), from $5. The exchange rate is fixed when the invoice is created, and the credits are added once the payment is confirmed on its network.
• Your first top-up gets a 5% bonus, up to $100. Bonus credits can only be spent on the service.
• Credits are not refundable once added: see the refund policy.

Acceptable use

You are responsible for what you ask the models and for what you do with their answers. You must follow the laws that apply to you. You may not use the service to:

• create, request or share any sexual content involving minors;
• plan, promote or help commit violence, terrorism or other crimes;
• write or run malware, or attack systems you are not authorized to test;
• commit fraud, phishing or scams, or impersonate a person or an organization;
• harass, threaten or exploit anyone, or infringe the rights of others;
• overload, probe or disrupt the service, or get around its limits and payments.

We may suspend or close an account that breaks these rules. Its remaining balance is not refunded.

What the models write

Answers are generated automatically and can be wrong, incomplete or offensive. Some models are less restricted than mainstream ones. Nothing they write is professional advice (medical, legal, financial or other): check what matters before relying on it.

Availability

We work to keep the service running, but it is provided as it is, without a guarantee that it will always be available or free of errors. Models are run by third-party providers and can be slow, down, or withdrawn; the status page shows their state.

Liability

To the extent the law allows, Unaligned SA is not liable for indirect damage, lost profits or lost data, and its total liability is limited to what you paid us in the 12 months before the claim.

Changes

We may update these terms. The date at the top of the page changes with them; using the service after a change means accepting the new terms.

Law

These terms are governed by the laws of Switzerland. Disputes go to the competent courts of Switzerland, unless the law of your country gives you another choice as a consumer.